Medical Equipment Services
You care for your patients. Let us care for your equipment
When Quality Counts
Helicon is ISO certified (AS/NZS 9001:2016) for Quality Management. We use best practice systems so you can continue performing at your best. Everything is checked, nothing is overlooked.
Performance Verification and Testing
From Sphygmomanometers to Phacoemulsifiers, Helicon uses calibrated test equipment to accurately verify your equipment is meeting manufacturers’ performance standards. We recommend testing every 12 months. Our calibrated equipment is tested annually by independent biomedical service engineers.
Our trained engineers attend your facility and verify the performance of your medical equipment assets in accordance with AS 3551. Upon completion, each piece of equipment will receive a test sticker detailing the test date and next due date according to Australian Standard AS 3551. You will receive detailed test reports for each individual asset as well as feedback on any recommendations moving forward. We also perform electrical safety testing on each asset to ensure it is safe to use for all staff and patients.
We complete this service for a range of customers including private hospitals, private day surgeries, aged care facilities, physiotherapists, podiatrists, and many other health facilities. We also support the state government through the AGFMA contract, testing all defibrillators in government facilities, including police stations, schools, TAFE facilities, correctional facilities and more.
Asset Management Systems
Through our advanced Asset Management System, Helicon can quickly access the service history and other important details of individual equipment. This allows us to keep track of testing and maintenance schedules, as well as providing client reports where applicable. It is a hugely beneficial framework for maintaining accreditation.
This cloud based system is updated live by our engineers in the field which leads to improved efficiency and minimal delay in receiving important reports for accreditation.
We are able to access the full service and repair history for an asset instantly, allowing for better analysis of asset condition and planned maintenance. We can also help forecast future costs of assets, plan for battery and other consumables replacement and advise when assets are obsolete and ready to be replaced.
Maintenance and Repairs
Regular servicing and performance verification are essential for optimal equipment performance and overall business operations. After all, prevention is better than the cure, and Helicon’s fully equipped, in-house workshop is designed to be preventative.
The ‘nuts and bolts’ of equipment performance, regular servicing (in conjunction with performance verifications) is an essential part of your business operations. We believe in prevention over cure, which is why our in-house workshop is fully equipped to keep your equipment in top condition. However, if repairs are necessary, we’ve got you covered.
Equipment Sales
Through our established, ongoing relationships with distributors, Helicon Technology has a core range of reliable equipment for purchase. Our extensive product knowledge means we offer this trusted equipment with confidence.
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